Screen Resolution Test Fails
Overview: This situation occurs when the user's screen resolution is not set to the minimum required. Click Here to view the currently required resolution.
Possible Resolutions
Welcome
Initial Steps
Internet Explorer
Firefox
Safari
Google Chrome
No Email Received
User is Requesting to be Unsubscribed
Problems Before Login
Javascript Test Fails
Cookie Test Fails
Flash Test Fails
Browser Test Fails
Screen Resolution
Test Fails Popup Blocker Test Fails Port Connectivity Test Fails Microsoft Silverlight
Test Fails
System Check
Login Problems
Test Fails Popup Blocker Test Fails Port Connectivity Test Fails Microsoft Silverlight
Test Fails
User Receives "User Already Logged In" Message
Invalid Login ID
Invalid Password
You Are Not Registered for the Event
Package Doesn't Include Post Event Access
Event Doesn’t Display
Secure Content Display
Login URL Issues
Error Message Received when Accessing Through iPhone
Post Login Problems