Port Connectivity Test Fails
Overview: This situation occurs when the user cannot pass over one of the required ports.
Possible Resolutions
- Failing the Port Connectivity Test may be due to the configuration of your company's network.
- Run the stand alone Port Tester / Port Checker to view which ports are failing. Show Me.
- Please work with your IT department to whitelist/allow the correct addresses and ports. Show Me
- Please have your IT team view the Adobe link below for additional information. This page explains the potential firewall complications with Adobe Flash Media Server.
- Adobe Link