User Can't Hear the Presentation
Overview: The user can open the presentation window, but cannot hear the presentation audio.
Possible Resolutions
- Ensure that the user’s speakers are turned on and the volume has been increased. Ensure the user's computer speakers are not muted.
- If applicable, ensure the user has the volume turned up on the presentation window. For STUDIO presentations, the audio control will appear upon hover of the speaker image or video area.