Studio Attendee Help Guide
Attendee Requirements
Hardware and Operations System Configurations For Attendees

If you are using older or unsupported versions of Windows, Unix, or Mac operating systems, you may experience difficulty in viewing and/or listening to the webcast. Below are the recommended system configurations:

  • 2.3 Ghz, dual core
  • 4GB RAM
  • 1600x900 screen resolution
  • Windows 7 or higher
  • Apple Mac OS X 10.11 or higher
Internet Connection For Attendees

Before you access the event, you should ensure that your browser is configured to stream media. All webcasts require a broadband connection. For video streaming, an internet connection of 300Kbps or higher is recommended. Learn more about recommended bitrates here.

If you experience connectivity issues and are connecting via a VPN, please close your VPN software and connect directly to the internet. Some VPNs, proxy servers and other security tools can interfere with your ability to connect to Studio.

Cookies and JavaScript For Attendees

In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator or reference the help links located on the registration page.

To enable cookies support when using Mozilla Firefox, complete the following steps:

  1. Run Firefox
  2. Click on "Tools" on the menu at the top
  3. Click on "Options"
  4. Click on the "Privacy" icon on the left column
  5. Select the checkbox "Accept Cookies from Sites"
  6. Click "OK"