Computer Tips
Be sure your system is ready to go for the event. Here are a few tips and tricks that will help.
Desktop Requirements
| Desktop Browser / OS Support |  |
 |
 |
 |
||
| Desktop Browser | ||||||
 Windows 10+ (Includes Surface Pro 4)
|
OS Support | *122 |
*123 |
x | *122 |
|
 macOS 12+
|
OS Support | *122 |
*123 |
*17 |
*122 |
|
 Red Hat Enterprise Linux 7.4
|
OS Support | x | x | x | *122 |
|
 Fedora Linux 25
|
OS Support | x | x | x | *122 |
| Tablet Browser | |
|
|
|||
| Tablet Browser |
 iPad |
OS Support | x | *17 |
x | |
 Samsung Galaxy Tab 4, 9
|
OS Support | x | x | *122 |
| Mobile Browser Access Device Support | Browser Versions | ||
|
Browser Version | *iOS 15.5+ / Safari 17 | |
|
|
Browser Version | 12+ / Chrome *122 |
System Check:
Red Hat users will now bypass the browser check within the standard system check process.
Quick Video:
Supported on supported desktops and mobile devices with iOS 15.5+.
Fedora Linux 25:
Only supported for attendee usage and not certified for Speakers or administrators.
NOTE: We do not support beta versions of browsers or compatibility modes as display results can widely vary. Also, we do not support Private Browsing Mode when accessing from a Mobile Browser.
Access to the internet using high speed access (Cable, DSL, Network) is highly recommended for the overall environment and is required for all presentations. Pop-up blockers must also be disabled and JavaScript should be enabled.
Upon entering the environment, a system check is run which will identify computer requirements that need to be addressed to interact with the online environment. It is recommended to view the environment with the display resolution of 1366 x 768. To run the system check, click here.
Before you access the environment, you should ensure that your browser is configured to stream media. All webcasts require a broadband connection. For webcasts including video, you will need a minimum internet connection of 450Kbps — a connection of 750Kbps or higher is recommended.
|
|
|
|
|
Connectivity Issues
If you are experiencing problems connecting to the event/webcast, it may be due to the configuration of your company's network. Certain firewall configurations can prevent the communication features from functioning properly. Click here for details.
Problems with Presentations
If you are experiencing difficulty viewing or hearing a presentation, first run this system check to determine if your system is configured properly for viewing presentations.
If your system is configured properly and you are still experiencing problems, please contact your event host.
Upload your photo
You can upload your own photo instead of using a character icon. This can be done from within your profile.
- Format - .gif or .jpg
- Recommended size - 180 x 180 pixels