Be sure your system is ready to go for the event. Here are a few tips and tricks that will help.

Technical Requirements

To interact with the online environment requires a Windows PC with Internet Explorer 8, 9 or 10, Firefox 17, 18 or 19, or Google Chrome 24, 25 or 26. Mac with Firefox 17, 18 or 19, Safari 5.0 - 5.1 or 6 and Google Chrome 24, 25 or 26 are also supported. We support Windows XP, Windows Vista, and Windows 7 or 8 on PCs. Snow Leopard, Lion, and Moutain Lion are supported on Macs. Red Hat Enterprise Linux Server Release 6.2 (64 bit) and Fedora Linux Server 16 are also supported operating systems. Microsoft Silverlight 5 is required. Access to the internet using high speed access (Cable, DSL, Network) is highly recommended for the overall environment and is required for all presentations. Pop-up blockers must also be disabled and cookies and JavaScript should be enabled. On entering the environment, a system check is run which will identify computer requirements that need to be addressed to interact with the online environment. It is recommended to view the environment with the display resolution of 1024 x 768. To run the system check, click here.

NOTE: We do not support beta versions of browsers.

IE Download the latest version of Internet Explorer
Firefox Download the latest version of Firefox
Safari Download the latest version of Safari
Siverlight Download the latest version of Microsoft Silverlight

Displaying Secure Content

If you are having problems viewing mixed content (http non-secure and https secure content on the same page), click here for more information.

Problems with Presentations

If you are experiencing difficulty viewing or hearing a presentation, first run this system check to determine if your system is configured properly for viewing presentations. Please note that this system check is specific for presentations, and differs from the system check that is run when logging into the event.

If your system is configured properly and you are still experiencing problems, please contact your event host.

Upload your photo

You can upload your own photo instead of using a character icon. This can be done from within your profile.

Format - .gif or .jpg
Recommended size - 180 x 180 pixels