End-of-Life Support
Operating System / Browser End Date Product Release
OS X Snow Leopard (10.6) End Date September 19, 2015 Product Release 12.6 - COMPLETED
OS X Lion (10.7) End Date September 19, 2015 Product Release 12.6 - COMPLETED
OS X Lion (10.8) End Date December 12, 2015 Product Release 12.7 - COMPLETED
Windows Vista End Date April 9, 2016 Product Release 12.8 - COMPLETED
Internet Explorer 8 [IE8] End Date April 9, 2016 Product Release 12.8 - COMPLETED
Windows 8 End Date June 25, 2016 Product Release 12.9 - COMPLETED
OS X Maverick (10.9) End Date June 25, 2016 Product Release 12.9 - COMPLETED
Windows Phone Universal App End Date June 25, 2016 Product Release 12.9 - COMPLETED
Internet Explorer 9 [IE9] End Date October 1, 2016 Product Release 13.1 - COMPLETED
Internet Explorer 10 [IE10] End Date October 1, 2016 Product Release 13.1 - COMPLETED
iOS 7 / Mobile Browser End Date December 2016 Product Release 13.2 - COMPLETED
OS X Yosemite (10.10) End Date June 24, 2017 Product Release 13.4 - COMPLETED
Safari 8 End Date June 24, 2017 Product Release 13.4 - COMPLETED

Why are we ending support for IE8, IE9 and IE10?

As we continue to evaluate which browsers to support, we consider which ones will provide our users the best experience and enable us to focus on areas that will add the most value for customers. There are three key reasons that drove this decision:

  • IE8, IE9 and IE10 are all less secure. Trust and security are important to INXPO. There have been multiple security vulnerabilities discovered in these older browsers over the years, so we are upholding our commitment to trust by ending support for these less secure browsers. (As you know, Microsoft also stopped supporting all of these browser versions effective January 12, 2016.)
  • IE8, IE9 and IE10 are not modern browsers. These browsers do not support the rich internet apps our customers have come to expect, including HTML5, which is the new industry standard and the technology we are investing in moving forward. HTML5 supports mobile devices; doesn’t rely on plug-ins; and provides a faster customer experience.
  • Our customers are moving to newer browsers. Less than 12% of our users are using IE8, IE9 and IE10 combined. Our customers are trending towards newer browsers, and we want to develop features that best serve our customer community.

What does this mean to me?

If you continue to use the IE8, IE9 or IE10 browser after the applicable end of life period, some new and/or existing features and functionality may not work in that browser. Bugs or performance issues that appear only when using IE8, IE9 and IE10 will not be investigated or fixed by INXPO after the noted End of Life dates in the grid above.

What action do I need to take?

We are providing you advanced notice to ensure you have as much time as possible to plan for alternative strategies. We strongly recommend that you and your company’s IT administrators upgrade to one of our supported browsers. For a list of our currently supported browsers, latest recommendations and requirements, please see our Browser Support and Technical Requirements Page.

What will happen if I take no action?

While users may still be able to access the service using IE8, IE9 and IE10, new and/or existing features and functionality may no longer work in these browsers. In addition, bugs or performance issues that appear only when using IE8, IE9 and IE10 will not be investigated or fixed by INXPO after the applicable releases.

How can I get more information?

Your INXPO account representative and/or the INXPO Solutions team (vxhelp@inxpo.com) is always available to answer any questions you have about this change. If you have further questions, please contact us.