Computer Tips

Be sure your system is ready to go for the event. Here are a few tips and tricks that will help.

Desktop Requirements

Desktop Browser / OS Support
Desktop Browser Windows 7 OS Support 11 55 x 60  
Windows 8.1 OS Support 11 55 x 60  
Windows 10 (Includes Surface Pro 3 & 4) OS Support 11 & Edge 55 x 60  
OS X El Capitan (10.11) OS Support x 55 9 60  
OS X Sierra (10.12) OS Support x 55 10 60  
Red Hat Enterprise Linux 7.4 OS Support x x x 61  
*Fedora Linux 25 OS Support x x x 60  

NOTE: For more information on our End of Life Operating System and Browser Support Schedule, please click here.

Tablet Requirements

Tablet Browser
Tablet Browser iPad 2+, iPad Air, iPad Pro & iPad Mini OS Support x x 9 - 10 x  
Android Logo Samsung Galaxy Tab 3, 10.1 OS Support x x x 60  
Android Logo Google Nexus 7 OS Support x x x 60  

Mobile Device Requirements

XPOCAST Mobile App Device Support OS Versions
XPOCAST Mobile App Device Support Itunes Store
Phasing out iOS 9, December 16, 2017 - Release 13.6
OS Version 9+  
Android Logo OS Version 2.3 - 4+  
windows market OS Version 8  
Mobile Browser Access Device Support Browser Versions
Itunes Store
Phasing out iOS 9, December 16, 2017 - Release 13.6
Browser Version 9+  
Android Logo Browser Version 4.2+ / Chrome  
windows market Browser Version *Windows 10 is needed for viewing XPOCAST  

Additional Requirements

Screen Share:

Annotations:

Users on a browser that does not support annotations will receive the following message "Your browser does not support our annotations feature. Please use an updated version of your browser, or a different browser, and try again."

Mobile:

Tablets will require the XPOCAST app when launching an FLV XPOCAST webcast.

System Check:

Red Hat users will now bypass the browser check within the standard system check process.

Quick Video:

Supported on INXPO supported desktops and mobile devices with iOS 9 and higher.

*Fedora Linux 25:

Only supported for attendee usage and not certified for Speakers or administrators.

NOTE: We do not support beta versions of browsers or compatibility modes as display results can widely vary. Also, we do not support Private Browsing Mode when accessing from a Mobile Browser.

For security reasons, the newest version of Adobe Flash Player is suggested. Access to the internet using high speed access (Cable, DSL, Network) is highly recommended for the overall environment and is required for all presentations. Pop-up blockers must also be disabled and JavaScript should be enabled.

Upon entering the environment, a system check is run which will identify computer requirements that need to be addressed to interact with the online environment. It is recommended to view the environment with the display resolution of 1366 x 768. To run the system check, click here.

Before you access the environment, you should ensure that your browser is configured to stream media. All webcasts require a broadband connection. For webcasts including video, you will need a minimum Internet connection of 450Kbps. INXPO recommends a connection of 750Kbps or higher.

Browser Downloads (click on the icon below to download the latest version)

Displaying Secure Content

If you are having problems viewing mixed content (http non-secure and https secure content on the same page), click here for more information.

Problems with Chat

If you are experiencing problems using the chat communication features within the event, such as not receiving new message notifications or being unable to send text in a chat window, it may be due to the configuration of your company's network. Certain firewall configurations can prevent the communication features from functioning properly. Click here for details.

Problems with Presentations

If you are experiencing difficulty viewing or hearing a presentation, first run this system check to determine if your system is configured properly for viewing presentations. Please note that this system check is specific for presentations, and differs from the system check that is run when logging into the event.

If your system is configured properly and you are still experiencing problems, please contact your event host.

Upload your photo

You can upload your own photo instead of using a character icon. This can be done from within your profile.

  • Format - .gif or .jpg
  • Recommended size - 180 x 180 pixels