Whitelisting Instructions

In order to ensure that you receive all messages, please add the event email address to your address book. This process, also known as "whitelisting," ensures that all correspondence is delivered straight to your inbox and is not intercepted by a spam or junk mail filter. If your corporate email sends emails, from the whitelisted email address, to your quarantine folder please contact your IT department. Please share these instructions with any of your colleagues that will be attending the event, or staffing or building a booth.

For detailed instructions on how to add our e-mail to your contacts list or address book, please click on your ISP (Internet Service Provider) or e-mail software below:

  1. Click "Home."
  2. Select "Junk" and "Junk Email Options" from the drop-down menu.
  3. Select the "Safe Senders" tab followed by "Add".
  4. Enter the email address or email domain for the webcast/event.
  5. Click "OK".
  1. Click "Google Apps" located in the upper right hand corner.
  2. Click "Contacts" from the App menu.
  3. Click the "+" button in the lower right hand corner.
  4. Enter the contact information. The contact name should be the event/webcast name and the e-mail address should be the event/webcast email.
  5. Click "Save".

NOTE: Each time you unmark a message as Spam, your Contacts list is automatically updated so that future messages from that sender are received in your inbox.

  1. On the AOL toolbar, click "Contacts".
  2. Enter the contact information. The contact name should be the event/webcast name and the e-mail address should be the event/webcast email.
  3. Click "Add Contact".
  1. Click "Contacts" in the folder list along the left side of your Yahoo! Mail page.
  2. Click "New Contact".
  3. Enter the contact information. The contact name should be the event/webcast name and the e-mail address should be the event/webcast email.
  4. Click "Save".
  1. Click the "Address Book" tab.
  2. Click "New Contacts" on the left sidebar.
  3. Enter the contact information. The contact name should be the event/webcast name and the e-mail address should be the event/webcast email.
  4. Click "Save".

Most e-mail providers, ISPs, and e-mail software packages have either a contact or personal address book where you can create a new entry. If your provider did not appear in the above list or if you have any questions not answered in our instructions, please contact your Internet Service Provider directly for additional help.

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